Creating a Partner Realm

Edited

Overview

Partner realms offer the ability to assign customer cohorts to a partner to manage within PeakCommerce.

For example, I may have territories assigned to partners based on geographic location of the customer. In this case we will use Northwest, and Southwest as two distinct territories.

Partner NW manages the Northwest customers and Partner SW manages the customers residing in the Southwest.

To create a partner realm you must be logged in as an Administrator.

  • Navigate to Users > Partner Admin Realms

  • Click the 'New Realm' button

  • Fill in the fields

  • Click Save

Fields

Name

Enter the name you wish to call the Partner Realm for identification purposes. For example, if you are creating a realm for a partner who manages the United Kingdom territory, you might call it the 'Partner Realm UK'.

Type

The type field is used to define where to source the users that are contained in the partner realm. There are two options:

  • Created Partner Account Executives

  • Users with Role

Type

Description

Created Partner Account Executives

This option is used to source users that are created partner account executives.

Users with Role

This option is used to source users with a particular role.