Suspending Users

If an employee is terminated, or you revoke a customer's access, you might also want to suspend the record. Suspended users will still appear in the user record list.

Here are some cases in which you would want to suspend a user:

• You do not want to delete the record because it contains information that you might need in the future for record-keeping or auditing purposes. Also, the user could return (employee might be rehired or a partner might sign a new contract) and you could make the record active again.

• You want to temporarily remove the user’s access to PeakCommerce and restore it later.

When you suspend a user:

• The user’s profile and role assignments are saved. If the record is later made active again, the user can access PeakCommerce as they did before being suspended.

1. Open the user record page.

   • User > All Users 

2. Click Edit beside the user record you want to suspend.

3. Scroll to the bottom of the user page.

4. Check the Suspend buttton.