GoCardless Tips
To set up GoCardless payment gateways in Zuora, refer to Zuora's Knowledge Center article available at:
For additional insights beyond Zuora's documentation, PeakCommerce offers the following guidance:
To configure the GoCardless payment gateway in Zuora, you'll need an OAuth token. If you haven't set up an OAuth token yet, follow these steps:
Navigate to your username in the top right corner of Zuora and select Payments > Gateway Authentication.
Click "Create Authentication."
Provide a name, select GoCardless as the type, and choose "Use Gateway Test Environment" if it's for the Sandbox.
Upon saving, you'll be redirected to the GoCardless Merchant account login page. Log in to authenticate the token.
When testing bank transfers with a GoCardless gateway (not a test gateway), ensure specific requirements are met. Mandatory fields vary based on the payment method/country, and only GoCardless test bank numbers are valid. Ensure GoCardless-required fields are marked accordingly in the corresponding Hosted Page's settings to avoid payment processing issues.
For Direct Debit UK:
Account Number
Account Name
Bank/Branch Code
First Name
Last Name
Email
For SEPA:
Account Number (IBAN)
Account Name
First Name
Last Name
Email
(Country recommended but not required)
For ACH:
Routing Number
Account Number
Bank Name
Account Name
Account Type
Country
State
City
Postal Code
Street Address
Email
For PAD:
Account Number
Account Name
Branch Code
Bank Code
First Name
Last Name
Email
GoCardless offers basic test bank details, accessible at: https://developer.gocardless.com/getting-started/developer-tools/test-bank-details. Further information on required fields and test bank details per country can be found in the appendix: https://developer.gocardless.com/api-reference/2015-07-06/#appendix-local-bank-details.
Certain payment method types are exclusively available when GoCardless is set as the Default Payment Gateway on a Zuora account. For instance, PAD. You won't be able to add a PAD payment method directly in Zuora or via PeakCommerce unless GoCardless is the Default Payment Gateway on the account.