Managing Plan Rules: Deactivate or Select Plans

Edited

Deactivating a Product Example

When the Bronze plan is chosen as the primary product, automatically disable the Silver and Gold Support products in the secondary options.

  • Event to Trigger the Rule: Plan Selected

IF:

  • Id = [Insert ID] (or Name = [Insert Name])

  • AND Selected = True

THEN:

  • Deactivate Plans: Choose all Silver and Gold products from the drop-down list.

Automatically Selecting a Plan Example

When the Silver plan is chosen as the primary product, automatically include the Silver Support product in the secondary options.

  • Event to Trigger the Rule: Plan Selected

IF:

  • Id = [Insert ID] (or Name = [Insert Name])

  • AND Selected = True

THEN:

  • Select Plans: Choose the Silver Support product from the drop-down list.

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