Journey History

When there are multiple admins working in and managing the platform, it is possible for configurations to be changed without someone's knowledge. To keep track of changes made to a journey, PeakCommerce has introduced Audit Logs.

To access the audit log for a specific journey and view its activity, follow these steps: go to Subscribe, select the desired journey, click on Actions, and then select History.

The audit log is divided into separate sections for each component of the journey, including Journey, Categories, Products, Sub Products, Rule Sets, Rules, and Steps.

This log tracks any modifications made to the configurations of the journey.

This log tracks any modifications made to categories in the journey.

This log tracks any modifications made to the products within the journey.

This log tracks any modifications made to the rate plans within a bundled product.

This log keeps track of any modifications made to the rule sets within the journey.

This log tracks any modifications made to individual rules within a rule set.

This log tracks any modifications made to the steps within the journey.

The following fields of information are included in the audit logs.

This column displays the date and time when the changes were made.

This column displays the name of the administrator who made the change.

This column displays the IP address of the administrator responsible for the change.

This column displays the item that was modified.

This column displays the type of change that was made, such as creation of a new item or an update to a field.

This column shows the changes that have been made to the field in two different ways. It can either display the original value followed by the new value, using the format "From: (original value) and To: (new value)", or it can show a Compare button that, when clicked, opens a new tab. In the new tab, the original values are displayed in the left-hand pane and the new values are shown in the right-hand pane, highlighted in blue.