Adding a Journey
To add a journey, login as an administrator and navigate to Subscribe > Journeys.
In the journey list view, click Add Journey button.
Choose the type of journey you'd like to create and enter a name for the journey. The following types of journeys are available:
New Order
Change Order
Renewal Order
Cancel Order
Once you've created the journey, there are additional related records that must be created before it can be deployed to a user experience.
Related Records
Journey Categories
Products
Rule Sets (optional)
Steps
Journey Configurations
In addition to the related records, journeys have default configurations that can be set to define business logic and behavior.
Partner (optional, choose default)
Profile
Invoice Owner
Subscription Term Length
Term Type
Invoice Separately
Term Start Date
Contract Effective Date
Service Activation Date
Customer Acceptance Date
Journeys are assigned to profiles and e-commerce pages to define experiences for end users. To help save time when adding the related records, you can import categories, products, and sub-products (bundles).