Company Settings: Notifications

To access Notification settings, navigate to Company Settings > Company Information > Site Configurations > Notifications. To modify these settings, click the Edit button.

There are two Notification Settings for managing the recipients of error-reporting emails:

This section enables the addition of email addresses to receive notifications regarding error reports. Users in PeakCommerce, excluding customers, can be selected from a dropdown menu. Four types of error notifications are sent to this list:

1. When a Billing System account and subscription are successfully created but the lead fails to convert.

2. When there is a failure to sync the CRM ID to the Billing System.

3. When there is a failure to create an account in the CRM System from in-app signup.

4. When there is a failure to override the account number in the CRM System with the Billing System account number.

5. When a Case fails to create in the CRM System.

When this checkbox is selected, Sales Reps are included in the recipients of error-reporting email notifications, in addition to those listed in the Recipients field.