Multiple Product Selection in Categories

Edited
  1. Feature Overview

Within Journeys, when creating a Category, admins can now enable multiple product selection by simply checking the option “Allow Multiple Product Selection per Category.”

Once enabled, end users can select more than one product within the same category during checkout or subscription updates—making the buying experience more flexible and personalized.

  1. Business Value

This feature opens up entirely new possibilities for bundling and upselling:

  • For Customers: A seamless way to mix and match products that best fit their needs—without limitations or clunky workarounds.

  • For Businesses: Greater flexibility leads to higher customer satisfaction, reduced friction, and more upsell opportunities. It’s a powerful way to offer a tailored subscription experience—without custom code or extra development effort.

  1. User Impact

  • For Customers

    • Easily select multiple products from the same category in their subscription flow.

    • See all chosen products displayed dynamically in the order summary for complete clarity.

  • For Admin Teams

    • Control the option with a single checkbox in the Category setup screen.

    • The option defaults to single-selection mode, giving teams full control over where multiple selections are allowed.

    • Once enabled, the customer-facing interface updates automatically—no extra configuration needed.

  • For Sites & Businesses

    • Unlocks flexible bundling strategies.

    • Creates effortless upsell paths that drive incremental revenue.

  1. Key Functionalities

  • Dynamic Product Selection UI

    • Customers can select more than one product within a category.

    • The order summary updates instantly as products are added or removed.

  • Configurable Admin Option

    • New checkbox: “Allow Multiple Product Selection per Category.”

    • Checkbox is unchecked by default.

    • Once checked, the experience is immediately enabled for customers.

  1. Why It Matters

With this feature, your subscription flows become more customer-centric and revenue-optimized. Prospects exploring your site will see greater flexibility, customers will enjoy more personalized options, and admins can roll it out with zero hassle.

This is the kind of simple yet powerful functionality that makes your subscription experience stand out—and makes customers more likely to buy more.

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